1. What is RareU?
RareU is a modern luxury fashion brand offering premium-quality apparel designed for everyday elegance.
2. How can I place an order?
Simply choose your product, select your size, add it to your cart, and complete the checkout process.
3. What payment methods do you accept?
We accept major debit/credit cards, UPI, Net Banking, and other secure online payment options.
4. How long does delivery take?
Orders are usually delivered within 4–7 business days depending on your location.
5. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking link on your email or SMS.
6. What is your return policy?
We accept returns within ___ days of delivery. Items must be unused, unwashed, and in original packaging. (Let me know your exact days and I will update this line.)
7. How do I request a return or exchange?
You can submit a return request through our Return & Refund page or contact our support team.
8. When will I receive my refund?
Refunds are processed after we receive and inspect the returned item. It may take 5–7 business days to reflect in your bank account.
9. How can I contact customer support?
You can reach us through the Contact Us page or email us at (your email).